You're talented. Your portfolio is fire. But you're still charging $150/hour while artists with half your skill are booking $300/hour clients. What gives?
The difference isn't talent—it's brand perception. Premium clients don't just buy tattoos. They buy an experience. And that experience starts the moment they discover you online.
Your booking flow, your communication style, your online presence—these aren't just admin details. They're your brand. And if they feel amateur, you'll attract amateur prices.
What "Premium" Actually Means
Let's be clear: premium doesn't mean expensive for the sake of being expensive. It means:
- Professional: Organized, reliable, easy to work with
- Exclusive: Selective about clients, not desperate for bookings
- Polished: Every touchpoint feels intentional and high-quality
- Trustworthy: Clients feel confident investing in you
Premium clients are willing to pay more because they value their time, they want a smooth experience, and they trust you to deliver. Your brand needs to communicate all of this before they even book.
Your Booking Flow Is Your Brand
Here's a harsh truth: if you're booking through Instagram DMs, you're signaling that you're not a serious professional.
Think about it. When you book a high-end restaurant, do you DM them on Instagram? No. You use their reservation system. Same principle applies to tattoos.
Amateur Booking Experience
- Client DMs you on Instagram
- You respond 6 hours later (or 3 days later)
- Back-and-forth about availability
- "Send me your Venmo for the deposit"
- Client forgets to send it
- You follow up multiple times
- Maybe they pay, maybe they don't
- Appointment details get lost in DMs
- Client shows up late because they forgot the time
Premium Booking Experience
- Client clicks link in your bio
- Sees your professional booking page
- Selects available time slot
- Fills out intake form
- Pays deposit automatically
- Receives instant confirmation
- Gets automated reminders before appointment
- Shows up prepared and on time
Which experience would YOU pay more for? Exactly.
Building Your Online Presence
Instagram: Your Portfolio, Not Your DMs
Instagram is for showcasing your work, not managing bookings. Here's how to use it properly:
- Bio: Clear, professional, with booking link
- Highlights: Portfolio, flash, FAQs, testimonials
- Feed: High-quality photos of your best work
- Stories: Behind-the-scenes, process videos, client reactions
- DMs: "Thanks for reaching out! Book here: [link]"
Pro tip: Pin a comment on every post with your booking link. Make it impossible to miss.
Your Booking Page: Your Digital Storefront
Your booking page is often the first professional interaction a client has with you. It needs to communicate:
- Professionalism: Clean design, clear information
- Credibility: Reviews, portfolio samples, credentials
- Value: What makes you worth the investment
- Ease: Simple, intuitive booking process
Communication That Builds Trust
Premium brands communicate clearly, promptly, and professionally. Here's how:
Automated Responses
Set up automated messages for common questions:
- "What's your hourly rate?" → Link to pricing page
- "Are you taking bookings?" → Link to booking page
- "Can I see more of your work?" → Link to portfolio
This isn't impersonal—it's efficient. You're respecting both your time and theirs.
Professional Email/SMS
When you do communicate directly:
- Respond within 24 hours (or use automated systems)
- Use proper grammar and spelling
- Be friendly but professional
- Set clear expectations
Pricing Psychology
How you present your pricing affects perceived value. Here's what works:
Don't: "DM for pricing"
This signals that you're either:
- Inconsistent with pricing (red flag)
- Willing to negotiate (devalues your work)
- Hiding something (creates distrust)
Do: Clear, Confident Pricing
Option 1: Hourly Rate
"$200/hour, 3-hour minimum. Deposit: $150"
Option 2: Project-Based
"Small pieces: $300-$500 | Medium: $800-$1,500 | Large: $2,000+"
Option 3: Day Rate
"Full day sessions (6 hours): $1,500 | Deposit: $500"
Notice how all of these communicate confidence and professionalism. You're not apologizing for your rates—you're stating them clearly.
Social Proof: Let Others Sell For You
Premium brands don't have to convince people they're good—their clients do it for them.
Collect and Display Reviews
- Ask every client for a review after their appointment
- Display reviews prominently on your booking page
- Share testimonials in Instagram highlights
- Screenshot positive DMs and share them (with permission)
Showcase Your Best Work
- Quality over quantity—only post your best pieces
- Professional photos (good lighting, clean backgrounds)
- Show healed work, not just fresh tattoos
- Tag clients who are happy to be tagged
The Details That Matter
Premium brands sweat the small stuff. Here are details that separate pros from amateurs:
Automated Reminders
Send reminders 7 days, 24 hours, and 2 hours before appointments. This shows you're organized and reduces no-shows.
Professional Invoices
Don't send Venmo requests. Send proper invoices with:
- Your business name/logo
- Itemized services
- Clear payment terms
- Professional receipt after payment
Intake Forms
Collect information before the appointment:
- Reference images
- Placement preferences
- Size expectations
- Medical information
- Consent forms
This shows you're thorough and professional, and it saves time during the appointment.
What Premium Clients Actually Want
After working with hundreds of high-paying clients, here's what they consistently value:
- Respect for their time: Easy booking, clear communication, on-schedule appointments
- Professionalism: Organized systems, clean studio, reliable service
- Confidence: You know your worth and don't apologize for it
- Quality: Exceptional work that justifies the investment
- Experience: The entire process feels premium, not just the final product
Notice what's NOT on this list: being the cheapest option. Premium clients don't shop on price—they shop on value.
Common Branding Mistakes
Mistake #1: Apologizing for Your Prices
Don't say: "I know it's expensive, but..."
Do say: "My rate is $200/hour. Here's what that includes..."
Mistake #2: Being Too Available
Scarcity creates value. Don't respond to DMs at 2 AM. Don't squeeze in last-minute appointments. Premium brands have boundaries.
Mistake #3: Inconsistent Branding
Your Instagram says "professional artist," but your booking process says "disorganized amateur." Pick one and commit.
Mistake #4: Competing on Price
There will always be someone cheaper. Don't try to compete there. Compete on quality, experience, and professionalism.
Your Action Plan
Ready to elevate your brand? Here's your step-by-step plan:
Week 1: Audit Your Current Brand
- Look at your Instagram bio—does it scream "professional"?
- Review your booking process—is it smooth or chaotic?
- Check your communication—are you responding promptly?
- Assess your pricing—are you confident or apologetic?
Week 2: Implement Professional Systems
- Set up automated booking with deposit collection
- Create intake forms for new clients
- Set up automated reminders
- Update your Instagram bio with booking link
Week 3: Build Social Proof
- Ask recent clients for reviews
- Create highlight reels of testimonials
- Post only your best work
- Share client reactions and healed photos
Week 4: Raise Your Rates
- Calculate your true worth (time + skill + overhead)
- Increase rates by 20-30%
- Announce the change professionally
- Stand firm—premium clients will respect it
The Bottom Line
Your brand isn't just your portfolio—it's every interaction a client has with you. From the moment they discover you on Instagram to the final healed photo, every touchpoint either reinforces or undermines your premium positioning.
Professional booking systems, clear communication, and confident pricing aren't optional extras—they're the foundation of a premium brand.
Stop competing on price. Start competing on experience. The clients who value quality will find you, and they'll pay what you're worth.
Build Your Premium Brand
LVL2 gives you professional booking pages, automated systems, and the tools you need to position yourself as a premium artist.
Start FreeElevate your brand in 15 minutes